F.A.Q.

The time it takes for our panel beaters to fix your vehicle depends on the amount of damage. The more damage your vehicle has, the more time it will take to complete. The process involves ordering parts and the actual work to re-establish your vehicle to optimum condition.

Our office will give you an estimate on how long the repairs are expected to take. At any stage of the process, you are welcome to phone our office for any updates, we are always happy to answer your questions or concerns you may have.

The most important part of having car insurance, is having your car repaired after an accident. A choice of insurer means make sure your car is repaired based on quality not cost. If you are unsure if your policy allows you to choose choice of repairer, phone Tru Blue Smash Repairs for assistance.

Yes, having an accident is disruptive enough. Tru Blue Smash Repairs can provide you with a choice of cars, depending on your lifestyle; small, sedan, SUV, Van or Ute to borrow for FREE. This offer is available to you regardless if you are at fault or not.

Yes, your car will be sanitised, vacuumed, clean and washed.

Tru Blue Smash Repairs pride ourselves on customer service first. We always use genuine parts and we offer a lifetime warranty on all our workmanship, labour, paint and parts. 

If you are involved in a collision, you need to collect the other parties contact details, including their name, phone number, address and who they’re insured with.

After collecting particulars, you can phone Tru Blue Smash Repairs on 0418 236 003. We can assist with 24/7 towing. We can tow your vehicle to our secure holding yard. If the at fault driver, is insured, you can claim the repairs for your vehicle through their insurance instead of your own.

We accept all major credit cards and cash.

Most manufacturers paint finishes use numerous coats of specialised paints. Our team are experts when it comes to colour matching. With our state-of-the-art computerised paint mixing software and auto paint booths, it is possible for us to restore the paint job perfectly.

Our friendly team will notify you when your vehicle is completed and ready to be picked up. If you are unable to pick up the vehicle on the scheduled pickup date, we can organise a more convenient date or time. Our operational hours are Weekdays 8:00am and 5:00pm, Sat 9:00am – 1:00pm.

We also offer a transfer service; we can arrange the car to be delivered to you. All you need is to contact us, and we can work out a suitable time. If you are unable to contact us during normal operational hours, feel free to email info@trubluesmash.com

If you are at fault and have an insurance excess to pay, Tru Blue Smash Repairs will accept the excess payment on pickup of your vehicle.

Tru Blue Smash Repairs offer a convenient one stop body shop. We specialise in damage free towing experience to our location in Moorebank. Our large team specialise in chassis repair, body straightening, spray painting, dent removal and every day scratch repairs. We can also cater for small truck and oversized vans. Tru Blue Smash Repairs offer a free courtesy car for at fault claims and not at fault claims.

View our extensive list of quality services.

Tru Blue Smash Repair offer a 24 / 7 towing service. Phone 0418236003. If your vehicle is damaged, we can organise to have your vehicle towed to our premises, ready to be assessed at our body shop.

Yes, Tru Blue Smash Repair are not only insurance approved vehicle repair specialist. We are proud to be the preferred repairer for Peugeot.

Tru Blue Smash Repairs are your choice for vehicle repairs as we are a large team specialising in all aspects of body work, repair and re-assembly. We are a one stop repair shop, conveniently located in the South West Sydney. 24/7 tilt towing service, large enough to tow a small truck or multiple cars. We offer you a choice of FREE courtesy car, from a pool of 15 vehicles, including small, medium, SUV, van or ute. Regardless of at fault or not at fault parties. Our experience team can assist you with lodging your insurance claim. We believe every repair should be about quality and only use genuine parts. Tru Blue Smash Repairs offer lifetime warranty on paint, parts and labour.

Tru Blue Smash Repairs offer a 24/7 towing service, you can reach us on 0418 236 003. Our friendly administration team can be contacted on 02 9822 5888. They’re knowledge and expertise will answer your questions quickly and efficiently.

Insurance companies are a business, like most businesses they’re all about the bottom line. Sometimes, using cheaper parts and shortcuts being completed, result in poor quality workmanship. Insurance companies are generally the only one who benefits. You could end up with poor colour match and non-genuine parts used in repairing your car. Tru Blue Smash Repairs rely on word of mouth and reviews to grow their business, which means for our customers only the best quality will do.

Yes! If you care about the quality of workmanship in repairing your car. Contact Tru Blue Smash Repair, we can help call our friendly staff on 9822 5888 and we will be honoured to arrange an inspection.

We have long standing relationships with commercial clients, their repetitive business is an asset to our team. Our premises are large enough to cater for your corporate vehicles and fleet repairs. We understand the significance to your business to have your commercial and fleet vehicles back on the road as soon as possible.

No, for your time and convenience we can forward your quote directly to the Insurance company. Tru Blue Smash been Operating for Over 25 Years and been dealing with all Insurance Companies who find our quotes Fair and reasonable.

Quotes are complementary under the condition Repairs are Guaranteed.

Our Quote Prices Can Vary depends on the Parts Price and Invisible Damages found During Repairs are Carried out which is Very rarely.

Within 24 – 48 hrs Subject Courtesy Vehicles Required / availability.

Yes, Tru Blue Smash Repairs only work with genuine parts. If your shopping around for quotes, take into consideration the cost of shoddy repairs and the use of inferior paints and non-genuine parts.

Yes, we offer a lifetime warranty on labour, paint and parts.

If you have any concerns in the repair process, feel free to contact our friendly office staff. We can organise a time for you to inspect your vehicle along the way.

Up to 6 months.